Refund and Returns PolicyThis page outlines our refund and return policy for products sold on our website which are digital in nature.
Overview
Due to the digital nature of our products, please note we are unable to accept or offer refunds. Please make sure the product is what you want before purchasing. We have also spent the time with preview illustration including sample pages of what you will receive and the content of our product such e-books and templates.
We are unable to accept returns or refund on any of our digital products including but not limited to:
- Downloadable digital products (E-books, Audio books, Templates, Planners, Image packs, Video packs, Video and Audio files etc).
- Gift cards or vouchers
- Downloadable software products
Refunds
No refunds are available due to the nature of our digital products.
Exchanges
No exchanges are available due to the nature of our digital products.
Gifts
If a digital product is sold with a free gift then it is your responsibility to claim the free gift within the any time limit or availability which may also be subject to other terms and conditions outside that of the purchase of our digital product.
Shipping
Due to the digital nature of our products, there is no physical shipping or delivery including via email. All products are available for instant access and download once payment is successfully processed.
Need help?
Contact us using the Contact form provided with subject “Product Download” or “Missing Parts” for questions related to product downloads issues, or missing parts, sections, files etc.